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Please read the following terms and conditions of use carefully. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law.

Return Policy
We are dedicated to providing quality customer service  and we will do what we can to better serve your needs. Should you feel the need to return an item, we ask that you contact us first. You can send us an email to tea@zhaozhoutea.com. Any damage claims or errors with orders must be made immediately upon receipt of order. All returns must be postmarked within 15 days of the invoice date to qualify for a return. Unless it is the error of Zhao Zhou tea, all shipping charges incurred for returning merchandise to Zhao Zhou tea is the sole responsibility of the customer.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the European Union and other copyright laws, and is the property of Zhao Zhou tea. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Zhao Zhou tea or purchasing Zhao Zhou tea products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Zhao Zhou tea. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Zhao Zhou tea used in the site are trademarks or registered trademarks of Zhao Zhou tea.

Warranty Disclaimer
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied.

Limitation of Liability
Zhao Zhou tea shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Zhao Zhou tea has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Zhao Zhou tea product is mistakenly listed at an incorrect price, Zhao Zhou tea reserves the right to refuse or cancel any orders placed for product listed at the incorrect price.

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Zhao Zhou tea without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Zhao Zhou tea may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Zhao Zhou tea.